Help Center

Yes. Use our quote request form with as much detail as you can (product type, quantities, location, timeline) and our team will follow up with pricing. Contractors and builders are welcome.

Orders may be cancelled at any time before they ship. After shipment, cancellations are subject to return freight and a 25% restocking charge. See our Refund and Returns Policy.

Orders are processed within 2–3 business days. Orders are not processed or shipped from Friday at 12 pm PST through Sunday, or on holidays.

Shipping is calculated at checkout based on your delivery address and the weight and size of your items. We primarily ship UPS Ground; USPS may be available for smaller items — call us for options.

Yes. Choose local pickup in Hollister, CA at checkout and call ahead to arrange a pickup time at 255 Apollo Way, Suite A, Hollister, CA 95023.

You’ll receive a shipment confirmation email with your tracking number once your order ships. Tracking becomes active within 24 hours.

Please file a claim with the shipping carrier and keep all packaging materials and damaged goods. Contact us and we’ll help where we can. Details are in our Shipping Policy.

Returns are accepted within 30 days for unused items in original packaging and condition. All returns require a Return Authorization Number (RAN) before shipping back — returns without authorization will be refused. Custom products are non-refundable. Full details: Refund and Returns Policy.

Only if you opt in. You can check the optional SMS box on our forms or text us first. Reply STOP anytime to opt out or HELP for help. See our SMS Terms and Privacy Policy.